CRM / helpdesk integration
Connect Zendesk so your voice agent can pull customer details and ticket history mid-call.
Connected as Support Team on brightside.zendesk.com
Try a live lookup
Manual test only — bots don't call this during a conversation. For caller history your bots actually use, see Admin → Customers.
Voice & persona
Pick a language and voice style to match your brand, and preview it live.
Preview plays through your browser's text-to-speech (no matching system voice found — will use the browser default).
Voice cloning (ElevenLabs)
Clone your own voice from a short sample for natural, expressive speech — replaces the browser's built-in voice for FAQ and Order Status bot responses once connected. Billed by ElevenLabs; FAQ answers are cached after the first generation to cut ongoing cost.
ElevenLabs API key connected
🎙 Ava (warm)
Cloned voice ready. Preview it below, or upload a new sample to replace it.
Or use a stock voice
Cloning your own voice needs an ElevenLabs plan with instant voice cloning enabled. Stock voices work on any plan, including pay-as-you-go.